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Old 17-09-2006, 17:13   #5
Stu038
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Re: Installation at property with no NTL box/cable?

Quote:
Originally Posted by steve_smith View Post
You would think customer services would know this.
Unfortunatly many CSRs are not educated about anything other than how to answer the phones though in ntls defence attempts in the past to provide such education and experience have often been treated with disdain by said CSRs
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