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Old 17-09-2006, 10:20   #1
Nosepicker
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Join Date: Jun 2006
Location: Middlesbrough
Age: 56
Posts: 13
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Advice please need better deal due to finance problems

Hi all,

I m on NTL phone and 4mb bb and will soon be in some financial problems which may mean I will lose my broadband, does anyone know if NTL would give me a better deal so I could keep my broadband as I think things may improve in 6 to 10 months time. I have heard that some people have been given free phone for a year or reduced broadband but what is the best thing for me to tell them to try and get a good deal.

Should I say that I am switching to another provider or just tell them the truth about my finance problems?

Also what is the section I need to talk to for help as I have heard people mention retentions but dont know what that is.

Any help would be greatly appreciated.

Thanks.
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