|
Advice please need better deal due to finance problems
Hi all,
I m on NTL phone and 4mb bb and will soon be in some financial problems which may mean I will lose my broadband, does anyone know if NTL would give me a better deal so I could keep my broadband as I think things may improve in 6 to 10 months time. I have heard that some people have been given free phone for a year or reduced broadband but what is the best thing for me to tell them to try and get a good deal.
Should I say that I am switching to another provider or just tell them the truth about my finance problems?
Also what is the section I need to talk to for help as I have heard people mention retentions but dont know what that is.
Any help would be greatly appreciated.
Thanks.
|