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kenseaton · 14-11-2004, 18:14

I was on to Tech Support on Saturday with a problem regarding my email and the call was taken by someone Asian and also speaking from a very long way away (there was clearer sound from Neil Armstrong on the Moon!).

Since the introduction of the spam-catcher software I seem to be missing many emails that have come through my Bigfoot remailer account. They land in my office OK but not at home on the ntl account.

The support chap couldn't really help and the changes to the support system seem to stop any access to find out what's what. Let's hope I'm not missing anything vital.

Ken
Glasgow
(and yes, the support person did have trouble understanding my accent -- many people do!)

14-11-2004, 18:14	#8
kenseaton Inactive Join Date: Apr 2004 Posts: 49	Re: NTL Tech support I was on to Tech Support on Saturday with a problem regarding my email and the call was taken by someone Asian and also speaking from a very long way away (there was clearer sound from Neil Armstrong on the Moon!). Since the introduction of the spam-catcher software I seem to be missing many emails that have come through my Bigfoot remailer account. They land in my office OK but not at home on the ntl account. The support chap couldn't really help and the changes to the support system seem to stop any access to find out what's what. Let's hope I'm not missing anything vital. Ken Glasgow (and yes, the support person did have trouble understanding my accent -- many people do!)