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Old 15-09-2006, 14:40   #8
lostandconfused
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Join Date: Aug 2006
Location: swansea
Age: 41
Services: 2 X V+ XL TV XL BB XL Telco
Posts: 1,703
lostandconfused has reached the bronze age
lostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze age
Re: Billed for services I didn't want/ask for

in this case its not the right hand not knowing what the left is doing. its more a case of tech support now getting cash for every upsell they do, and whilst this is also the case for CS, tech support dont have to deal with the call when the customer calls in next month when theyve been billed for it so they arnt that bothered really.

oh how i love the india call centres
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