Quote:
Originally Posted by davecs
So much for getting put through to retentions! When I moaned about the prices, I got put through to disconnections!!
This was Monday, 11/9. So they agreed to disconnect my phone and TV on 11/10 (30 days). O am keeping Broadband until I have "served my time" with BT and can get the TalkTalk package.
Anyway I got home from work last night, and my mobile rang. My wife had tried to phone me to see if we needed anything in the shop, and our phone had got cut off! That's 3 days, not 30! The TV is still going, though. I phoned them this morning and they had made an error, they would take the "phone" part out of the next bill. Some people cannot escape NTHell, it seems they couldn't wait quick enough.
Also because they had cut me off unceremonially, they've lost my phone number so I cannot transfer it to BT!
BT can't get me connected until 3/10/06, fortunately I am away from home for most of the next two weeks, and I will only have a few days at home without a phone, or only a mobile. So my three months will be up from 3/1/07. I wonder if there will be any decent ADSL offers apart from TalkTalk's by then?
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That's unusual, they couldn't do enough for me. All I said was that i'm thinking of leaving to signup with talktalk because I wasn't happy with the service at that time. Now I have a good deal.