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13-09-2006, 13:59

No win for NTL, really, not to defend them, but trying to be realistic, previously people complained when any mail was let through, whether it was spam, full of nasties, whatever. Now they try to filter it & people still complain.

One thing is for sure, people consider their email to be much more important than NTL do. As far as NTL are concerned it is just part of the overall service, and, as such, has no guarantee or SLA.

I'd be interested to hear if any other ISP has a SLA for email on domestic accounts, as I'm of the impression that they are all pretty much the same??

13-09-2006, 13:59	#59
homealone Guest Posts: n/a	Re: Emails being blocked by NTL No win for NTL, really, not to defend them, but trying to be realistic, previously people complained when any mail was let through, whether it was spam, full of nasties, whatever. Now they try to filter it & people still complain. One thing is for sure, people consider their email to be much more important than NTL do. As far as NTL are concerned it is just part of the overall service, and, as such, has no guarantee or SLA. I'd be interested to hear if any other ISP has a SLA for email on domestic accounts, as I'm of the impression that they are all pretty much the same??