Quote:
Originally Posted by lostandconfused
why do they need an excuse?.
|
Because if they are doing something their competitors aren't they're going to regret it. You seem to forget NTL have a finite number of customers, they cannot provide cable to customers that don't live in cabled streets. Once that original captive customer has departed, it is very difficult if not impossible to get them back, especially if said customer felt he was being ripped off. Sky OTOH don't have these constraints, they don't look at a finite number of subscribers and wonder what % of it they'll get.
I'm a firm advocate of the benefits of cable, however if the operator does not play fair and tires to milk the customer at every turn with spurious methods of extracting every penny they can with financial fines and charging to make contact, they'll be on a slippery slope to oblivion.