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crazynan65 · 11-09-2006, 16:52

Hi Kathsimmo
If you are using your mobile phone to ring NTL each time, keep a record of these, time, length etc, and how much you are paying per min, then when it is all sorted out send a letter to the complaints dept, telling them that you want this money refunded, as it was incurred by their staff not doing their job properly. The address is
NTL Complaints
Concord House
Concord Business Park
Shadowmoss Lane
Wythenshawe
M22 0BA
When I did this, they refunded my money

11-09-2006, 16:52	#6
crazynan65 Inactive Join Date: Aug 2006 Location: South Wales Services: NTL/ TV, 1M Broadband Posts: 7	Re: NTL USELESS Hi Kathsimmo If you are using your mobile phone to ring NTL each time, keep a record of these, time, length etc, and how much you are paying per min, then when it is all sorted out send a letter to the complaints dept, telling them that you want this money refunded, as it was incurred by their staff not doing their job properly. The address is NTL Complaints Concord House Concord Business Park Shadowmoss Lane Wythenshawe M22 0BA When I did this, they refunded my money