Quote:
Originally Posted by kyanya
Do you think it'd be possible to cancel the phone from our package, but still keep the broadband?
Also, while I was at it, I got a quote on all the services we currently have, and also put in that we are an existing customer with these services. The quote came out a little over £10/month cheaper than what we are currently paying (that is excluding our call charges, of course). How does that work?!
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The ONLY thing they insist you take is tied in with the TV service, you have to take the phone service (or not use it, its your choice). Broadband isn;t penalised this way so if you just want BB, that's all you need to take.
Be careful not to confuse discounts that are provided to new customers at sign up, as these can cause your calculations to throw something up like that. All is not lost, however, as if you feel you have had enough, a call to disconnections ('Retentions') can often bring price amendments you were unaware of. Just tell them the truth, the costs are getting too high and you have to cut back.