Quote:
Originally Posted by Okonski
Absolutely, This forum - useful as it is - has absolutely no legal standing within the ntl business plan. As I have discovered staff members of the company who are members of this forum take it upon themselves to assist those as and when they can. Whilst I and many others are delighted that they take this positive approach, as mentioned in an earlier posting, this is no alternative to the 99% of other ntl customers unware of this siter, and as many staff members point out, they provide this service under their own responsibility.
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So what would you say if I guaranteed a resolution to anyone who has an issue and asks us to intervene?