Quote:
Originally Posted by Russ D
There isn't?  |
Absolutely, This forum - useful as it is - has absolutely no legal standing within the ntl business plan. As I have discovered staff members of the company who are members of this forum take it upon themselves to assist those as and when they can. Whilst I and many others are delighted that they take this positive approach, as mentioned in an earlier posting, this is no alternative to the 99% of other ntl customers unware of this siter, and as many staff members point out, they provide this service under their own responsibility.
If my rights have been infringed, the court action appears to be the only redress against the company, a thread of unofficial emails would not be accepted, and it would be folly to pretend otherwise.