Quote:
Originally Posted by Toto
Has ntl announced this?
|
Yes, in a letter to customers from Steve Stewart, Managing Director of NTL Customer Care. If you've not got yours yet, it's probably coming - they've sent the mailing via TNT, not Royal Mail. Why not try dialling it?
---------- Post added at 19:12 ---------- Previous post was at 19:08 ----------
Quote:
Originally Posted by royboxer
I need an 01 02 07 number so that I can phone for free. 0870 and 0800 costs a fortune from mobiles and what else can you use if your phone line aint working.... Email option would be good
|
Providing you're not in the Celtic franchise areas, the number given by
www.saynoto0870.com works fine.
---------- Post added at 19:15 ---------- Previous post was at 19:12 ----------
Quote:
Originally Posted by DarthYoda
I don't think they have announced it publicly yet. However I can confirm it is correct. The numbers will become the standard numbers for NTL and Telewest customers in all areas shortly.
|
Well, it's as public as a customer mailing. The target date is 02/10/06 but it aleady works in many areas. It's good news, but would be made better that they admitted they got it wrong originally, than try to sweep it under the carpet as a PS in a letter about other changes not taking place until next year. They do seem to think we're all a bit dim....