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Old 07-09-2006, 13:35   #802
Chris W
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Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by mmole331 View Post
I change over to the £30.00 plus calls my calls came to £3.72 but had billing for £38.71.
When I tried to contact customer service and told them I am deaf and cannot here what is being said on the phone, would they please do it by email.

And all they done was to requote the telphone number.

This has been going on now for over three weeks. but they will not buge

Would be greatful for any help please

mmole331.
There is a text phone number for customer service... I'm not sure what it is, but if you email customer service, or have a friend call them i am sure they can tell you.
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