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Re: NTL Missold TV package
If you were sold it over the phone, you could argue that you had a verbal contract, and nothing in writing!
Just cancel your direct debit and refuse to pay. After all you signed up for PVR - which they didn't supply, and as they cocked up your bill. If they try to persue it, go to court and argue your case. It probably isn't the first ntl case the judge has heard!
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