Cable Forum - View Single Post - Courtesy call from NTL - Ãƒâ€šÃ‚Â£10 fine if your late paying your bill !

lostandconfused · 06-09-2006, 11:19

it is billed in advance, but by the time the payment is late you have already used the services, if i can give an example, the bill is produced on the 1st of august, the billing period for the 4th of agust to the 3rd of the september.

You then have 30 days to pay it before its considered late which takes it up to the 3rd (ish) of september.

with regards to a reconnection fee, you shouldnt be disconnected if you are 30 days late, im not entirely sure what the actual figure is but i think its about 45 days after bill being produced. Although this can vary especially if your a credit limit customer, which means 2 bills would have been printed normally taking you over the credit limit.

06-09-2006, 11:19	#48
lostandconfused Inactive Join Date: Aug 2006 Location: swansea Age: 42 Services: 2 X V+ XL TV XL BB XL Telco Posts: 1,703	Re: Courtesy call from NTL - ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£10 fine if your late paying your bill ! it is billed in advance, but by the time the payment is late you have already used the services, if i can give an example, the bill is produced on the 1st of august, the billing period for the 4th of agust to the 3rd of the september. You then have 30 days to pay it before its considered late which takes it up to the 3rd (ish) of september. with regards to a reconnection fee, you shouldnt be disconnected if you are 30 days late, im not entirely sure what the actual figure is but i think its about 45 days after bill being produced. Although this can vary especially if your a credit limit customer, which means 2 bills would have been printed normally taking you over the credit limit.