Well its all now sorted. An engineer came out and replaced the STB. Are these boxes not tested before despatch to the Tech Guys ? I had to have my box swapped straight away as they couldnt get a remote control to work with it. (I was given a nice silver one...mmmmm)
However I have to point out that it was not the usual support route that got it fixed in the end. When I had my woes last year, the chief engineer for my region who called out to fix it gave me his mobile number in case I had any more problems. So I dug out his number and gave him a call. He was excellent. My S-I-L was actually on the phone to another faults department when an engineer, sent by the chief engineer I had called, arrived and swapped the box for them.
