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Old 04-09-2006, 12:45   #12
Web-Junkie
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Join Date: Aug 2004
Services: 30mb BB
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Re: Charged 4 periods for 3 way calling I never requested?

Hang on, I've just looked at the bill and noticed something called 'TW 1MB SAVING' and it has CR at the side so it's been taken OFF the bill! What the heck is this?

Doing some sums, 3 way calling has totalled £12.19 from March 2006 to August 2006 (1 charge of 1.69 and 6 @ 1.75) I got charged twice on the March 2006 bill for 3 way calling.

Now I've been credited 'TW 1MB SAVING' 3 times, two last month @ £3.87 and £4.00 , and this month @ £4.00 making £11.87 deducted from bill, NEAR the £12.19. So is this the way they credit stuff? Hasn't their credit control system got a code for 'NTL COCK UP'?

Anyone know if this looks OK? I don't want to be mistakenly credited for stuff that's not related to the 3 way calling issue then be asked for it back
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