[Okonski]

I've never taken to Responsetek and felt it was too little too late. As for BigYin even agreeing to pay NTL for nothing - the £4pm 'fine' for not letting them empty your bank account can be challenged. I trusted NTL twice and the got it wrong with devastating results. I agreed to £24pa as the price of doing business with them, but NOT the revised £48pa. If you speak with retentions, they credit this.