Quote:
Originally Posted by xathras
please remember ntl send the bill in advance
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No they don't. That is my problem with NTL. The date that they use to calculate late payment is not the payment due date, but the invoice date, so you can never pay your bill early as it takes several days for it to come through the post.
You always pay late according to NTL.
---------- Post added at 01:50 ---------- Previous post was at 01:44 ----------
Quote:
Originally Posted by lostandconfused
i think its a fair point about the non DD charge as some people dont have a choice if they cannot set up a DD with thier bank,
but the late payment fee is avoidable if the bill is paid on time
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I know the late payment fee is avoidable, but you have to know what the rules are first.
NTL deliberately seem to muddy the issue by giving 2 dates on your invoice, the invoice date and the payment due date. Any reasonable person would expect late payment to start after the payment due date has passed, not after the invoice date which is some 14? days earlier.
It's just a case of sharp practise to catch the unwary and make unjustified money.