Quote:
Originally Posted by lostandconfused
with regards to the breakdown of the non DD and late payment fee, i personally couldnt give you that info, but i would bet that the legal department could. it has been in force for months, have you heard of anyone successfully challenging this?
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48% of UK customers pay by DD (NTL website)
According to a leaflet that came though my door a few months ago
NTL have approx 5 million customers,
So if we assume Ntl have a similer amount of customers paying by DD (48%)
if does not take long to work out that at £4.00 a month Ntl stand to make 9 to 10 million a month,that in no way can be justified as fair.
I have voted with my feet (at least i hope i have) and cancelled,but i do have grave concerns for people on low incomes,pensioners etc,who may not be able to have the benefit of DD.
I have contacted OFCOM stating these very points and was told that they are looking into it