Quote:
Originally Posted by lostandconfused
you could always pay the bill on time?
"the system is geared up to ntl's benefit" ofcourse it is, its a business. The bottom line is it is there to make money.
if you feel so strongly about it, vote with your feet
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LOL, yes, in an ideal world that would be the best option,and if for instance, the people working,running and setting ntl corporate rules also lived in this ideal world then perhaps the UK cable giant ntl wouldnt have lost the 18,900 customers in its second quarter to June 30, ntl's first full quarter since merging with Telewest.
no one begrudges ntl:tw making a reasonable profit, after all thats what payes the wages, people make the company and its people that cause the problems (or try and fix them as you do from time to time) however simple it might be to fix, they know its wrong but do nothing as its to much trouble.
as for your vote with your feet, as you well know, ntl:tw are the only cable company that cover 50% + of the UK and there is no other cable company any more to goto for the average UK end user, if they go then ntl get let off the hook,wereas if they stay they might have a case to force NTL:tw to clean up their act for everyones benefit.
after reading several threads on cable forum over the last few days im begining to wonder if its worth taking the time to discuss any of these valid points as the people responding seem set in their views and come across as unmovable even in the light of new points of view never mind facts, i always thought this place was good for helping people, but it appears not any more, other than trivial stuff, arr well..................