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Old 31-08-2006, 14:01   #17
bigbruce
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Join Date: Aug 2006
Posts: 6
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Re: Courtesy call from NTL - £10 fine if your late paying your bill !

Oh and here is the final irony. After talking on the phone for ½ hour on Friday sorting everything out and letting them no I had made a payment, the Credit Department rang me yesterday to ask when I was going to pay. Having told them that I made a payment by online banking on Friday I asked why I had been cut off as I had been assured that I wouldn't be and the best answer I could get was 'I can't do anything about it until your payment is cleared. Try ringing back on Friday'.
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