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Old 31-08-2006, 08:25   #60
lostandconfused
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Join Date: Aug 2006
Location: swansea
Age: 41
Services: 2 X V+ XL TV XL BB XL Telco
Posts: 1,703
lostandconfused has reached the bronze age
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Re: NTL does anyone know an effective way to get your complaints resolved

Quote:
Originally Posted by HughesJ View Post
lesson learned: never trust NTL customer services when they say they have closed your account
customer services dont close accounts, its retentions, id sugest calling them explaining that you wanted your account closed on X but it hasnt been, they should be able to backdate the charges and close the account for you

0800 052 9403
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