[mmole331]

[QUOTE=Chris T;76262]OK, let's have a definitive answer to this thorny issue. What is your own personal experience of NTL customer services?

I change over to the £30.00 plus calls my calls came to £3.72 but had billing for £38.71.
When I tried to contact customer service and told them I am deaf and cannot here what is being said on the phone, would they please do it by email.

And all they done was to requote the telphone number.

This has been going on now for over three weeks. but they will not buge

Would be greatful for any help please

mmole331.

---------- Post added at 14:49 ---------- Previous post was at 14:45 ----------

[QUOTE=mmole331;34107181]

Originally Posted by Chris T

OK, let's have a definitive answer to this thorny issue. What is your own personal experience of NTL customer services?

I change over to the £30.00 plus calls my calls came to £3.72 but had billing for £38.71.
When I tried to contact customer service and told them I am deaf and cannot here what is being said on the phone, would they please do it by email.

And all they done was to requote the telphone number.

This has been going on now for over three weeks. but they will not buge

Would be greatful for any help please

mmole331.