Quote:
Originally Posted by bigbruce
I spent half an hour last Friday discussing this very topic with NTL. The automated messages states that you will be charged £10 if you are 28 days late paying your bill. This is a lie. They do not take it from the payment due date as you expect from the way they phrase things, but from the invoice date which is 14 days earlier.
|
Standard practice I'm afraid, my CC bill payment time is not calculated from the date I receive the bill, but rather the date of the statement, which usually arrives 5 days after the invoice/statement date.
Annoying I know, but still standard practice.