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Florence · 14-11-2004, 15:36

My last 3 calls to NTL.
one to sales this had a hold of 12 mins.

one to Tech support this had a hold of 62 mins

again to tech to report the fault was not my modem but the network hold for 25 mins answered just before midnight.

14-11-2004, 15:36	#9
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Phone response My last 3 calls to NTL. one to sales this had a hold of 12 mins. one to Tech support this had a hold of 62 mins again to tech to report the fault was not my modem but the network hold for 25 mins answered just before midnight.