I think I'm lucky, or live in a 'good' NTL area. Been with them for 3 years, great digital service, great broadband, no mess-ups with billing (he says touching wood). Best thing for me about ntl tv, is the ability to move the channels around - you know GodTV or whatever gets sent to the bottom - followed swiftly by the Disney channel

Just can't happen on sky - (unless they have changed it recently)
On demand for kids free this summer (some not all), keeps the place quiet. No nasty dish on the side of the house, so when it rains you get no telly, don't forget they told us digital was the future - bit like the indestructable cd hey?!?
Thing is you generally only hear the bad stories, and thats because people who are happy with a service don't worry about it. Still I do understand problems people have, and can only empathise. That's me signing off, in case I start a flame war