[kat2]

Hi, carlingman and thankyou for your posting.
do a search on simon duffy, I didnt say I accepted simons offer and he clearly thought I was somebody he knew. The mods have no personal details of me. I emailed all the directors off links and followed through on a double check across the internet. With regards to my emails sent to these people, I dont know if you have ever receive an email off them but their emails are destinct I am not saying how. I was even given telephone numbers so, I could work a two way varification which we did. I personally think it lovely the way that people in senior positions were so understanding. My emails to these people did not give any account information just my contact details it was only when telephone communication did account information flow. with regards to the engineer beleive it or not the lady I had spoken too spoke directly to him on his mobile at the time! he had an identity card and also information on a clip board too. He read off the information on the clip board about the first installation and where it went too and followed the cable around to the north wing of the building. he also pulled up on his mobile the fact that two engineers had also called around trying to sort things out, so, not sure why you feel I shouldnt trust him. I dont see what contact people have on this forum, I havent asked anyone to reveal anything to say that they are here in an official capacity by ntl or endorsed by them. I joined this forum to learn about the best way of trying to resolve difficult issues, (difficult to me anyway) and also wondered if it was just me, turns out joining the forum helped from the point of view that one member suggested to email directors, which I took that information once i had followed through on all the other ways, such as telephoning customer support, telephoning technical services, asking to speak to supervisors all of which did no good, sadly, but, I felt I had to go this route to validate me sending emails to top people after all thats the first thing they will ask!
so no my level of trust has not changed.
huggies kat2 and thankyou for your post

---------- Post added at 01:08 ---------- Previous post was at 01:02 ----------

Paul, no I am not a moderator, but then I dont see any rulings here about spoken english or formatting for that matter. I have noted throughout this site several bad postings but no body seems to mind, perhaps you have a thing about a female being on this site? after all before you critize my diction then do a blanket sweep across the board which incidentally I did. I appricate some of you men may have it in for me, and that comes across very clearly after all I dont see you correcting any of the male posters here.
thankyou for your reply
huggies kat2
you apply a policy to all not to just one individual, that in my books is discrimination. and unless their are clear guidlines with regards to perfect english spelling correct punctuation and full stops in the right place then I will continue to post much the same way as others do. I suggest you chat with the other moderators before making such a rude comment to me.