Cable Forum - View Single Post - NTL does anyone know an effective way to get your complaints resolved

Gentleman_Rogue · 23-08-2006, 08:49

I work in an industry that is similarly legislated. Might I say that, if you can prove that you have raised a complaint, followed it through the published complaints process and given adequate time for it to be resolved, it might be time to take it to the relevant ombudsman?

23-08-2006, 08:49	#5
Gentleman_Rogue Inactive Join Date: Oct 2005 Location: Oldham Services: NTL w/ 3mg BB Freeview Posts: 3	Re: NTL does anyone know an effective way to get your complaints resolved I work in an industry that is similarly legislated. Might I say that, if you can prove that you have raised a complaint, followed it through the published complaints process and given adequate time for it to be resolved, it might be time to take it to the relevant ombudsman?