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Originally Posted by punky
Thanx for the advice 
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No problem... I've been there before.
[quote[Dabs do collect their own stuff, at their own cost, which is good. But I think the offer refunds instead of replacements... Meaning the refund is minus the inital shipping.
I am having to RMA something else to Dabs atm as well which isn't good. I am so fed up.[/quote]
If you ment this the other way around, i.e. replacements, not refunds, you can demand a refund. If you're having problems with other kit from them then they should be offering a refund as a good will gesture anyway.