Cable Forum - View Single Post - Faults is now on 150 (previously PETITION against ntls 0845 CS number)

21-08-2006, 20:04

Why are 0870 numbers being discussed anyway? Are any of ntl's contact numbers 0870? I can't find any in the sticky on here, or on ntl's website.

The tech support number is 0871, which, when I first looked it up on the BT website in March, was called a "contactcall" number. This can be charged at anywhere between 0.5p/min to 10p/min for a call made at anytime (no evening or weekend reductions). ntl chose to charge the maximum of 10p.

Having said that, I am a bit confused now, as the contact pages for both Bromley and Langley on ntl's site says that the 0845 and the 0871 numbers are both charged at 5p/min.

Have ntl reduced their tech support number to 5p/min or is it a mistake?

http://www.ntlworld.com/helpsupport/...us/bromley.php
http://www.ntlworld.com/helpsupport/...us/langley.php

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21-08-2006, 20:04	#40
XFS03 Guest Location: East London (ex-C&W) Services: XL broadband ntl250 modem Posts: n/a	Re: PETITION against ntls 0845 CS number Why are 0870 numbers being discussed anyway? Are any of ntl's contact numbers 0870? I can't find any in the sticky on here, or on ntl's website. The tech support number is 0871, which, when I first looked it up on the BT website in March, was called a "contactcall" number. This can be charged at anywhere between 0.5p/min to 10p/min for a call made at anytime (no evening or weekend reductions). ntl chose to charge the maximum of 10p. Having said that, I am a bit confused now, as the contact pages for both Bromley and Langley on ntl's site says that the 0845 and the 0871 numbers are both charged at 5p/min. Have ntl reduced their tech support number to 5p/min or is it a mistake? http://www.ntlworld.com/helpsupport/...us/bromley.php http://www.ntlworld.com/helpsupport/...us/langley.php .