Regrettably all communications companies seem to suck.
Whenever theres a poll on who is the worst at something it always seems to be Ntl that comes out on top.
So whenever anyone says that Ntl are good for nothing you will now know that they are either lying or misinformed.
My most recent experiences are: Within the last 6 months I have been without TV and Inet twice due to Network breakdowns. In both instances it was a week to 10 days before an engineer could call. In the first instance it took 2 engineers to visit my home and then a third engineer to fix the network.
Pretty pathetic HuH!
Oh and BTW if you want DTV you get charged for a phoneline whether you want one or not.