Cable Forum - View Single Post - NTL Customer Services: Your personal experience

kat2 · 20-08-2006, 20:23

Hi, I am just posting about my personal experiences and the rather poor customer care I have received. I am sorry I thought the thread was about how we were treated? I feel I have been treated badly, my complaints un resolved hence in four months time I will be leaving and going back to my BT line at least BT whom supply my telephone line dont threaten to charge me if it gets cut. They take care in their installation of telephone lines to keep them out of reach. Ntl on the other hand just throw them across hedgerows then blame the customer when they are cut! I mean common sense tells you you dont lay a cable ontop of a hedgerow the full length of it too,
a botch job from a botch team of a botch company is all I can say (in my opinion) and based on what has happend to me.
huggs kat2

20-08-2006, 20:23	#789
kat2 Inactive Join Date: Aug 2006 Posts: 27	Re: NTL Customer Services: Your personal experience Hi, I am just posting about my personal experiences and the rather poor customer care I have received. I am sorry I thought the thread was about how we were treated? I feel I have been treated badly, my complaints un resolved hence in four months time I will be leaving and going back to my BT line at least BT whom supply my telephone line dont threaten to charge me if it gets cut. They take care in their installation of telephone lines to keep them out of reach. Ntl on the other hand just throw them across hedgerows then blame the customer when they are cut! I mean common sense tells you you dont lay a cable ontop of a hedgerow the full length of it too, a botch job from a botch team of a botch company is all I can say (in my opinion) and based on what has happend to me. huggs kat2