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I am particularly interested in the internet service as i work from home alot and need a good consistent service.
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I work from home a fair bit and find that the ntl service is quite acceptable. I use VPN directly to my work servers - a bit slow sometimes, but then I'm on 1 meg.
I do notice that the service "slows" from about 5pm, presumably my neighbours returning from home/school logging on. So, I usually try to start early and finish early, e.g. 8am to 4pm.
Finally - welcome to the forum!