[kat2]

I would like to add the same as every other poster really very poor service and now they operate an 0871 number which my understanding is they can collect on this number (in other words the more they keep you online the more revenue they collect. My own complaint reads like a monty python sketch begs beleif really. "0871 is a revenue generating number often used by service/content and information line providers." I have had a temporary internet connection for a while now I was told by customer services that ntl do not have a written complaints procedure and to date have never had any complaint resolved needless to say ofcom put me wise and gave me an address so, I wait with baited breath! *lol* seriously its one sad cable company customer services in india, you cant understand what they say and the connetions so bad. The usual no returned calls no one turns up to do the repairs they promised to come out and do. I have a 30 metre cable thrown across to my neighbors connetion point because the engineers couldnt be bothered to connect to my connection point out side my gatepost so, my cable goes across my neighbors land and across his building to reach his connection point. I will not be re newing my subscription after my year is up.
huggs kat2 *sighs*