Cable Forum - View Single Post - Faults is now on 150 (previously PETITION against ntls 0845 CS number)

Chrysalis · 20-08-2006, 04:06

My answer to your question andy is I think all broadband subscription fees industry wide need to rise as a whole its undervalued. Then perhaps a bit more on top even to cover the extra cost of hiring uk staff and keeping call centres in uk. 0870 isnt a major thing unless their is long call queues and poor 1st time resolution on calls.

20-08-2006, 04:06	#31
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,050	Re: PETITION against ntls 0845 CS number My answer to your question andy is I think all broadband subscription fees industry wide need to rise as a whole its undervalued. Then perhaps a bit more on top even to cover the extra cost of hiring uk staff and keeping call centres in uk. 0870 isnt a major thing unless their is long call queues and poor 1st time resolution on calls.