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Originally Posted by mike24
I just had my Internet and phone go down since Wednesday, had to contact them by mobole phone 
It seems that when i canceled my TV and just have Broadband and phone, had to have a new DD, they have not added my phone to the new DD so in 8 months i owed £80 which i had to pay today 
The internet and phone are now back on, it could have taken 24 hours, they seem to get worse!!!
It supprises me they could not take it all on the new DD, but we are talking about NTL 
When my contract runs out in December will look around for a new supplier 
michael |
When i cancelled my digital tv they where meant to move my phone DD over to my broadband bill. However they failed to do this, so after about 3 months of not being billed for a phone line i phoned them up to explain the problem. They quickly sorted it all out and told me i wouldn't have to pay for the 3 months i had missed as it was their fault.