It might be the browser cache needing to be emptied in your browser or it might be the cache files on the ntl web caches. Can you see the new file via ftp or explorer?
Try ctrl + F5 to force the new page to load if not then clear your temporary internet files and try again.
If that doesn't work try pointing explorer here
ftp://ACCOUNTNAME:PASSWORD@upload.ntlworld.com/
by putting that line into the run box in the start menu of your operating system with your account name and password in the proper places.
There's more info here
http://www.cableforum.co.uk/board/sh...ad.php?t=12925