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punky · 13-11-2004, 22:02

I was lucky. I got caught by a lebanese-loop card catcher at an ATM a little while ago. I got 100% back and fairly quickly (I think I got both my ATM and POS withdrawls within 3 weeks), which I thought was really good. What annoyed me at the time was that the police and the bank had no interest in prosecuting or investigating. I told them to grab the CCTV for the garage where one of my POS withdrawls went through and they could have got the thief's picture. They never bothered.

I am kind of split over this though. I personally would never fall for a phishing scam, so I could say "yeah that's fair", but I think to someone who isn't so computer savvy, it could be very hard to detect these scams. I think the best thing would be to stress that computer banking is for moderate-to-advanced and PC users and higher, and anyone who isn't that advanced should use a branch. All these refunds end up getting passed back to all of us in the end.

13-11-2004, 22:02	#3
punky Inactive Join Date: Jun 2003 Age: 45 Posts: 14,750	Re: Bank Fraud Compensation I was lucky. I got caught by a lebanese-loop card catcher at an ATM a little while ago. I got 100% back and fairly quickly (I think I got both my ATM and POS withdrawls within 3 weeks), which I thought was really good. What annoyed me at the time was that the police and the bank had no interest in prosecuting or investigating. I told them to grab the CCTV for the garage where one of my POS withdrawls went through and they could have got the thief's picture. They never bothered. I am kind of split over this though. I personally would never fall for a phishing scam, so I could say "yeah that's fair", but I think to someone who isn't so computer savvy, it could be very hard to detect these scams. I think the best thing would be to stress that computer banking is for moderate-to-advanced and PC users and higher, and anyone who isn't that advanced should use a branch. All these refunds end up getting passed back to all of us in the end.