Thread: Is this a fault.....?
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Old 13-11-2004, 13:17   #7
goldoni
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Re: Is this a fault.....?
Can anybody help? I have a Pace STB D14001 NC on the Langley platform. The problems I have been having are, the mini menu keeps loosing the information, and interactive is locking-up. Also the STB keeps loosing its wide screen settings. When I hit the page up and page down, then the blue button I get three screens and an event log.

Screen one tells me the STB does not have an IP addy (not good??) plus other info
Screen three tells me the Con Status: 5 connected (good) plus other info
Screen four the event log tells me every two mins or so 167 lost OOB lock (not good???)

I have spoken to a few people at NTL but theyâ₠¬Ã¢â€žÂ¢re not sure if this is a problem. I have an engineer booked for this afternoon swaping out the STB to see if it sorts the problems and check the signal strength again; on other occasions engineers have either added or removed attenuators, I now have a good selection of them.

Any expert opinion would be interesting.
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