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peterska2 · 05-08-2003, 12:15

I would make sure that you stress to them that it is a recurring fault and that you are having to phone every other day about it.

Do not leave the conversation until they agree to send a tech out. Speak to a team leader if you have too.

05-08-2003, 12:15	#9
peterska2 Permanently Banned Join Date: Jun 2003 Location: On a forum somewhere Posts: 447	I would make sure that you stress to them that it is a recurring fault and that you are having to phone every other day about it. Do not leave the conversation until they agree to send a tech out. Speak to a team leader if you have too.