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Originally Posted by iadom
I have told her to refuse to do anymore readings over the phone and insist they read the meter for her. To be honest the person I spoke to also agreed with my concerns and said she would pass them on.
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I think that is for the best, iadom, otherwise she would have worried about the next time. Sorry to hear it happened, but it has resulted in a better situation, now, i.e. peace of mind for your mum