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Originally Posted by iadom
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This morning she phoned me in a terrible state, her normal quarterly bill is around £40 and she has just received one for over £342.00 .
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sorry to hear that , a similar thing has happened to me before and it makes your heart thump regardless of age , i think it just has to be one of those things unless the electricity company has some sort of flag system that can be implemented , have you thought about asking them if it is possible ????????