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Originally Posted by michael stewart
I have friends and family on BT B band and never a glitch. I also have two friends on AOL B band and one on Tiscali. Once set up, none of them have suffered a problem. The fact that they are all BT based might be indicative of something. They and I all use XP Home SP1
Hopefully the above is food for thought
Michael Stewart
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And i know people who have never had a problem with NTL, apart from the occassional downtime due to work in the local area.
Also, I am fairly technically minded, and help friends and family, and one of those has Pipex broadband, which also uses BT and i am constantly around their house fixing things for them.
These problems are not exclusive to NTL, they never have been and never will be. Yes, they have problems, but so do the other companies, these issues could be pc related, they could be cabling related, they could be hardware related.
It cannot be helped that the type of product that any broadband service is, is by its very nature, a very complex product.