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Old 10-11-2004, 13:55   #8
Stu038
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Join Date: Jun 2003
Location: Leicester
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Re: NTL Analogue Switched Off???

I have no idea of the specifics as they relate to the area in question here but, what is the actual analogue service your receiving?

1, A "full" service with a STB and multiple channels that you pay a bill for.
2, Just the Off Airs ie 1-5 as part of a legacy deal from Redifusion/Metro/Maxwell etc, available with or without a STB dependant on the local history sometimes free of charge or a nominal fee paid by the landlord/council.
3, Again a "full" service but in a property that was originally part of a legacy deal from Redifusion/Metro/Maxwell etc.

If its 1 then its very unlikely that the service has been switched off, if its either 2 or 3 then that would account for the uncertainty on behalf of cust services as a lot of those properties were never correctly entered or updated on the various billing systems.

Its my understanding is that some of the type 2 scenarios have been switched off in the past which is what may have happened here.
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