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Originally Posted by BarFly
this isnt going to work as the poster has a cable modem, if he does pick up a 10ip on a CM then something is seriously wrong with the DHCP server..  & the start.ntl < 172.16.30.35/83/84 > only works with STBs,
if the customer has a Ambit < silver CM > then its worth carefully unscrewing the COAX cable, rebooting the pc & cm & seeing if picks up a ip addresss starting with 192 eg. 192.168.10.11, if so get on the phone & pull up a pew as it could be a while, as this is a NTL / CM issue...9 times out 10  ..if however you get 169ip again, tends to suggest the pc isnt talking to Cm & you looking at physical connections, drivers etc
All this though is a presumption that both SYNCH & RDY lights are both solid & everything ok driver wise < nic or USB > if either either synch or rdy not solid ignore what ive put & check the server staus page or telco no., if nothing on there, try tech support. 
Barfly |
To Barfly
Note your comments re cable modem. I have a Samsung cable tuner with modem. When I lost almost everything due to an attempt to download SP2, (Shan't do that again !) this procedure worked for me. It was recommended by NTL. If I had as much trouble as some people are having, I would hammer at NTL's door until they sent someone round (Assuming that there is no software glitch in the PC) or I would ditch NTL broadband completely. I am definately not any sort of expert and just follow instructions blindly.
I have friends and family on BT B band and never a glitch. I also have two friends on AOL B band and one on Tiscali. Once set up, none of them have suffered a problem. The fact that they are all BT based might be indicative of something. They and I all use XP Home SP1
Hopefully the above is food for thought
Michael Stewart