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Originally Posted by michael stewart
Hi
If you keep getting a 169, try going to control panel then internet connections. At either 'Broadband connection' or 'Local connection', find the 'repair' menu. If the reapir works, this should give you an address starting 10++++++ etc. Then open your home page and in the address area type in 'StartNTL'. this should allow you to re-register. If this doesn't do it, then its back to NTL and take a book to read while you are waiting
Michael Stewart
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this isnt going to work as the poster has a cable modem, if he does pick up a 10ip on a CM then something is seriously wrong with the DHCP server..
& the start.ntl < 172.16.30.35/83/84 > only works with STBs,
if the customer has a Ambit < silver CM > then its worth carefully unscrewing the COAX cable, rebooting the pc & cm & seeing if picks up a ip addresss starting with 192 eg. 192.168.10.11, if so get on the phone & pull up a pew as it could be a while, as this is a NTL / CM issue...9 times out 10
..if however you get 169ip again, tends to suggest the pc isnt talking to Cm & you looking at physical connections, drivers etc
All this though is a presumption that both SYNCH & RDY lights are both solid & everything ok driver wise < nic or USB > if either either synch or rdy not solid ignore what ive put & check the server staus page or telco no., if nothing on there, try tech support.
Barfly