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Originally Posted by Russ D
......or so it claims here.
They've obviously never employed anyone from Merthyr Tydfil then.....
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That's Scottish workers in Perthshire who don't want to work in hospitality, not all Scots ... and it might just be that that hotel has a reputation locally as a bad place to work. I find it all very convenient that the place is run by Aussies and, surprise surprise, they are employing Aussies.
We (my employer, that is) have more than a couple of hotels north of the border and I can tell you that the guest satisfaction survey results we get from that part of the UK are consistently better than elsewhere.