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It is also trying to cut costs by reviewing its "disconnection and credit management practices", and is in the process of elbowing 23,800 customers during Q4 who should have been "disconnected previously...due to non-compliance with our policies". It's also reducing the number of days customers get to settle their accounts before it disconnects their services.
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To me, it looks like they are trying to elbow cap-breakers. Whereas before they took the policy to "inform, not disconnect" customers, not it looks like they are going to boot them and have done with it. Maybe with the speed upgrades, they just can't afford the high bandwidth users.