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Originally Posted by daxx
It is also trying to cut costs by reviewing its "disconnection and credit management practices", and is in the process of elbowing 23,800 customers during Q4 who should have been "disconnected previously...due to non-compliance with our policies"
taken from here http://www.theregister.co.uk/2004/11/03/ntl_q3_04/
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I think all this relates to is people who won't pay their damn bills....nothing more sinister than that.